5 min·Updated May 4, 2026
Pointing your phone number to Herald
Two paths: full takeover (we provision + port your number) or hybrid (forward only after-hours).
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The receptionist that books test drives 24/7.
Two paths: full takeover (we provision + port your number) or hybrid (forward only after-hours).
Greeting copy, when to transfer to human, escalation paths per intent.
Smart detection of business hours. After-hours: book test drives, escalate emergencies, voicemail otherwise.
Every call has full text + audio + intent + outcome tags written to the contact record.
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